Refund Policy
A legal disclaimer
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At CulinaeTalea, we strive to provide a seamless experience for all attendees. This Refund Policy outlines the terms and conditions regarding ticket cancellations, refunds, and event changes.
General Refund Policy
• All ticket sales are final and non-refundable, except in cases outlined below.
• Refund requests must be submitted in writing via email to [Hello@culinaetalea.com] with proof of purchase.
Eligible Refunds
Refunds may be granted in the following circumstances:
1. Event Cancellation
• If the event is canceled by the organiser, attendees are entitled to a full refund of their ticket purchase.
• Refunds will be processed automatically within 7 business days to the original payment method.
2. Event Postponement
• If the event is rescheduled, all purchased tickets will be valid for the new date.
• If an attendee cannot attend the rescheduled date, they may request a refund within 24hrs of the announcement.
3. Force Majeure (Unforeseen Circumstances)
• Refunds will be issued for cancellations due to natural disasters, government restrictions, pandemics, or other force majeure events.
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Non-Refundable Circumstances
• No-shows: Refunds will not be issued if an attendee fails to attend the event.
• Partial Attendance: No refunds will be given for partial participation.
• Change of Mind: We do not offer refunds for changes in personal circumstances.
• Third-Party Fees: Any transaction fees charged by third-party payment processors are non-refundable.
Ticket Transfers & Name Changes
• Tickets are non-transferable to another attendee.
Refund Process
• Approved refunds will be processed within 7 business days to the original payment method.
• Depending on your bank or payment provider, funds may take additional time to reflect in your account.
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For refund inquiries, please contact:
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